Posts Tagged ‘atmail’

webmailmng Strange error

Saturday, January 16th, 2010

After applying hotfix 1 for Plesk 9.2.3, we started experiencing strange problems with webmail, in our case atmail, but it may apply to horde as well, on the server.

A typical example of an error would be:

Unable to get options for atmail webmail

Looking at the files installed by the hotfix, you will notice that the hotfix installs a new copy of:

/usr/local/psa/admin/sbin/webmailmng

which is why the problem starts.

There is a BUG in the newer /usr/local/psa/admin/sbin/webmailmng

Instead of trying to access the config files in

/etc/psa/webmail/atmail/atmail.conf

the new version now looks for a config file in

/etc/psa-webmail/atmail/atmail.conf

My quick workaround is to simply, make /etc/psa-webmail/atmail/ a symbolic link to /etc/psa/webmail/atmail/ which seems to temporarily solve the problem.

The permanent fix is apparently to upgrade to Plesk 9.3.0, which was available at the time of writing.